Privacy Policy

1. Introduction

Credipay Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you engage our payroll services.

2. Information We Collect

We may collect and process the following types of personal data:

• Identity Data: Full name, date of birth, gender, employee ID.

• Contact Data: Address, email address, telephone number.

• Employment Data: Job title, department, work location, employment status.

• Financial Data: Bank account details, salary, tax information, national insurance number.

• Usage Data: Information about how you use our services.

• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage payroll services.

• To comply with legal and regulatory obligations.

• To communicate with you regarding payroll and employment matters.

• To improve our services and ensure security.

• For internal record-keeping and administrative purposes.

4. Legal Basis for Processing

Our legal basis for processing your personal data includes:

• Contractual Necessity: To fulfil our contractual obligations to you or your employer.

• Legal Obligation: To comply with applicable laws and regulations.• Legitimate Interests: To manage and operate our business effectively, including improving our services.

5. Disclosure of Your Information

We may share your personal data with:

• Service Providers: Third-party vendors that provide services such as IT support, banking, and auditing.

• Legal and Regulatory Authorities: To comply with legal obligations.

• Professional Advisors: Including lawyers, bankers, auditors, and insurers.

6. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include encryption, access controls, and secure storage systems.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements.

8. Your Data Protection Rights

You have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.

• Rectification: The right to request correction of any inaccurate data.

• Erasure: The right to request deletion of your data in certain circumstances.

• Restriction: The right to request restriction of processing of your data.

• Objection: The right to object to processing of your data.

• Data Portability: The right to request transfer of your data to another organization.

To exercise any of these rights, please contact us at the details provided below.

9. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We will notify you of any changes by posting the new Privacy Notice on our website. You are advised to review this Privacy Notice periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us via email kevin@credipay.co.uk or by post;

Credipay Ltd
Create Hub, Office 20
101 – 135 Kings Road
Brentwood
Essex
CM14 4DR